ClinicOS is a bespoke clinic management platform that combines bookings, payments, CRM tools, client portals, training management, automated emails and operational workflows in one system.

Can ClinicOS be branded for my clinic?

Yes. Each ClinicOS installation can be configured with the clinic's branding, colours, services, courses, pricing, email addresses and domain.

Can more features be added later?

Yes. ClinicOS is a bespoke platform and can be extended with additional workflows, reports, automations, integrations and clinic-specific features.

Clinic Management Platform

ClinicOS — the operating system for modern aesthetics clinics

Q: Can ClinicOS take deposits and full payments?

Yes. ClinicOS can support deposits, full payments, outstanding balance collection, receipts and payment status tracking through an integrated payment provider such as Stripe.

ClinicOS is a bespoke booking, CRM, payments, client portal and training management platform created specifically for aesthetics clinics and academies.

It brings the systems a clinic relies on into one connected platform — helping teams manage customers, bookings, courses, payments, communications, documents and day-to-day operations without relying on multiple disconnected tools.

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Built for treatment clinics, training academies and businesses offering both.

Bookings • CRM • Payments • Portal • Training

Platform overview

One connected system for the entire clinic

Add a strong desktop screenshot here showing the main ClinicOS dashboard, booking overview or CRM home screen.

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ClinicOS clinic management dashboard — The main ClinicOS dashboard providing an overview of bookings, customers, payments, training and day-to-day clinic management.

The problem

Clinics often rely on too many separate systems

A clinic may use one platform for treatment bookings, another for training, a separate payment provider, spreadsheets for customer records and manual emails for reminders or balance collection.

As the business grows, information becomes scattered and staff spend more time moving between systems, checking payment statuses and completing repetitive administrative tasks.

✅ Booking and customer information stored separately

✅ Manual deposit and balance tracking

✅ Training progress managed through spreadsheets

✅ Repetitive confirmation and reminder emails

✅ Clients contacting the clinic for documents and updates

The solution

A purpose-built operating system for clinics

ClinicOS combines the essential parts of a clinic's operation inside one secure platform, with every workflow configured around the way that particular clinic works.

Rather than forcing the business into a generic system, the booking journey, customer portal, CRM, course structure, payment rules and automations can all be tailored to the clinic.

✅ Treatment and training bookings

✅ Secure customer and graduate records

✅ Deposits, full payments and balance collection

✅ Automated emails and reminders

✅ CRM and client portal working together

Platform features

Everything needed to manage the customer journey

ClinicOS can be configured around the services a clinic offers. Features can be enabled for treatments, training courses or both.

Online booking system

Customers can browse available treatments or courses, choose the correct option and complete the booking journey online.

Customer CRM

Staff can view customer profiles, booking history, payment information, progress, notes and important account details.

Secure client portal

Clients can log in to access bookings, receipts, course content, submissions, certificates and account information.

Payments and deposits

Collect deposits or full payments, track outstanding balances and keep a clear record of how each booking was paid.

Training management

Manage course enrolments, theory work, practical dates, attendance, trainer reviews and completion records.

Automated communication

Trigger confirmation emails, reminders, payment updates, course notifications and other communications automatically.

Receipts and documents

Generate digital receipts, booking documents, attendance information and certificates that clients can access when needed.

Reporting and visibility

Give clinic owners a clearer overview of bookings, payments, outstanding balances and operational activity.

Clinic CRM

Customer records without scattered spreadsheets

The CRM gives staff a central place to manage customers, bookings, payments, training progress and account activity.

ClinicOS CRM customer management screen — The ClinicOS CRM allows staff to manage customer records, booking history, payments, training progress and important account information from one central dashboard.

Customer journey

From the first booking to completion and follow-up

Each part of ClinicOS is connected, creating a smoother journey for both the customer and the clinic team.

Customer books online

They select a treatment or course, choose a payment option and complete the booking securely.

ClinicOS creates the record

The booking, customer account and payment status are recorded automatically inside the CRM.

Automations take over

Relevant confirmation emails, portal access, reminders and course instructions are sent automatically.

Staff manage progress

The clinic can manage attendance, submissions, payments, status changes and any required follow-up.

Everything stays accessible

Customers can return to their portal to view receipts, bookings, theory, feedback and certificates.

Customer portal

A secure self-service area for every client

The portal gives clients access to the information they need without having to contact the clinic for every update or document.

✅ View upcoming and previous bookings

✅ Check payment and balance information

✅ Access digital receipts

✅ Complete theory or upload coursework

✅ View feedback and certificates

✅ Update personal account information

Mobile access

Designed to work wherever the client is

The client portal is responsive across desktop, tablet and mobile, making it simple for customers to check information or complete tasks without needing a computer.

ClinicOS customer portal on a mobile phone

Training academy management

Built for the full learner and graduate journey

For clinics offering professional training, ClinicOS can manage the process from the initial course booking through theory, trainer review, practical attendance and final certification.

Enrolment • Theory • Attendance • Certificates

Course booking

Display course options, dates, pricing, deposits and full payment choices.

Automatic enrolment

Create the learner record and unlock the correct content after payment.

Online theory

Deliver learning content, questions, uploads and theory submissions.

Trainer review

Review submissions, provide feedback and request revisions where required.

Practical attendance

Confirm attendance and keep accurate completion records for practical days.

Certification

Record completion and provide certificates through the customer portal.

ClinicOS training academy management screen — Suggested image: enrolment dashboard, theory review page, attendance register or course management screen.

Payments

Deposits, full payments and outstanding balances

ClinicOS can be configured around the clinic's payment rules, including deposit-only bookings, full payments and later balance collection.

✅ Secure online payments

✅ Deposit or full-payment options

✅ Outstanding balance visibility

✅ Automatic payment confirmation

✅ Digital receipts

✅ Clear payment history

Payment automation

Less time manually checking transactions

Successful payments can automatically update the booking, customer record, enrolment status and portal access, while incomplete checkouts can remain separate from confirmed bookings.

ClinicOS payment and booking status screen

Workflow automation

Repetitive administration handled automatically

Automations can be triggered by bookings, payments, course progress, attendance and other important status changes.

Booking confirmations

Payment receipts

Deposit confirmations

Balance reminders

Course enrolment emails

Theory access

Submission notifications

Trainer review updates

Attendance confirmations

Completion emails

Certificate availability

Admin notifications

Configured for each clinic

Your branding, services, courses and workflows

ClinicOS is not supplied as a generic off-the-shelf dashboard. Each installation is configured around the clinic's brand, offering and operational requirements.

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Clinic branding

Colours, logos, typography and branded customer communications.

Custom domain

CRM and portal access can use the clinic's own domain or subdomains.

Services and courses

Configured around the treatments and training the clinic actually offers.

Business rules

Payment choices, booking rules, access controls and status workflows.

Business outcomes

A more organised and scalable clinic operation

Less manual administration

Automations reduce repetitive booking, payment and training tasks.

Clearer customer records

Staff can access the information they need from one central CRM.

Better client experience

Customers receive a professional booking journey and secure portal.

Improved payment visibility

Deposits, full payments and outstanding balances are easier to track.

Scalable training workflows

Academies can manage more learners without relying on spreadsheets.

One connected platform

Bookings, payments, CRM records and portal activity work together.

Best suited for

Built for clinics that need more than a basic booking calendar

Aesthetics clinics

Medical aesthetics

Training academies

Skin clinics

Laser clinics

Permanent makeup clinics

Beauty academies

Wellness clinics

Technical implementation

Bespoke development built around real operational workflows

ClinicOS is developed as a custom web-based platform, with the frontend, CRM, portal, payments and automation logic working as one connected system.

PHP MySQL Stripe CRM development Client portals Booking systems Email automation Role-based access Responsive UI Custom reporting

Platform gallery

Add further ClinicOS screenshots here

These three spaces are ready for additional screenshots. Good options would be the customer portal, booking list and course management screens.

ClinicOS booking management screen — Booking management or calendar view.

ClinicOS client portal dashboard — Customer portal dashboard or booking details.

ClinicOS course progress management screen — Course progress, theory review or attendance screen.

FAQ

Common questions about ClinicOS

What is ClinicOS?

ClinicOS is a bespoke clinic management platform that combines online bookings, payments, CRM tools, customer portals, training workflows, automated emails and operational management in one connected system.

Is ClinicOS only for training academies?

No. ClinicOS can be configured for treatment-only clinics, training academies or businesses offering both treatments and professional training.

Can it be branded for my clinic?

Yes. Each installation can use your clinic's branding, colours, logo, services, pricing, email addresses and domain.

Can ClinicOS take deposits and full payments?

Yes. The payment journey can support deposits, full payments, outstanding balances and digital receipts, depending on how your clinic operates.

Can ClinicOS connect to an existing website?

Yes. It can be integrated with an existing website or delivered alongside a new bespoke clinic website and booking journey.

Can additional features be added later?

Yes. Because ClinicOS is bespoke, additional reports, workflows, automations and integrations can be developed as the clinic grows.

Book a demo

See how ClinicOS could work for your clinic

Book a conversation to discuss your treatments, training courses, existing systems and the workflows you would like to improve.

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