Process

Simple process, clean delivery

I keep things clear: understand the real problem, ship the safest fix (or build), and leave you with code that’s maintainable — not fragile.

I’m UK-based and work UK-wide (remote delivery as standard) — local to South Yorkshire if meeting helps.

No fluff • Just shipping
About

You work directly with me

I’m Michael — a UK-based web developer focused on clean builds, fast fixes, and systems that stay maintainable. No agency layers, no hand-offs, no guesswork.

✅ Clean, maintainable code (not quick hacks)
✅ Safe changes on live sites
✅ Straight answers and clear trade-offs
Want the background? Read about me ↗
In plain English
✅ I reduce risk before I touch live
✅ I focus on the real bottleneck (not busywork)
✅ I ship in small, safe steps where possible
✅ I explain trade-offs clearly
Typical response time Fast

If it’s urgent, say so — I’ll tell you quickly what’s realistic and what the next step is.

1) Understand the real problem

Quick audit to identify root cause. I’ll tell you what’s broken, why it’s broken, and what the simplest safe fix looks like.

✅ Reproduce the issue / inspect code
✅ Check logs, performance, tracking
✅ Identify risk + dependencies

2) Agree the plan + deliverables

You’ll get clear scope and what “done” means — plus assumptions, risks, and exactly what I need from you.

✅ What I’m doing (and not doing)
✅ Timeline / priorities
✅ Access list (no password sharing)

3) Build clean + maintainable

Fixes and features implemented with readable structure, sensible patterns, and changes that won’t cause future headaches.

✅ Small, safe changes where possible
✅ Versioned code / rollback friendly
✅ Clear naming + comments on “why”

4) QA + launch + support

I test key journeys, deploy safely, and monitor. If it’s ongoing work, we iterate in small, controlled releases.

✅ Checkout / forms / key flows tested
✅ Deploy + smoke test
✅ Ongoing fixes / improvements
Client portal

Support that’s organised (not scattered)

Once you’re onboarded, you’ll get access to a private client portal where you can message me, attach screenshots or files, and track progress as tickets move from open to resolved — everything in one place.

✅ One place for support requests + updates
✅ Attach screenshots / files to tickets
✅ Track progress without chasing
✅ Notification emails for updates
Client portal: how it works Start a project
Don’t have an account yet? Portal access is created when we begin.
Communication

What you can expect

✅ Straight answers (no agency fog)
✅ Clear updates on what’s happening
✅ Clean handover + “what changed” summary
FAQ

Common questions

Do you work with clients across the UK?
Yes — I’m UK-based and deliver most projects remotely (calls, written scope, staging links, controlled releases).
How do you keep changes safe on a live site?
I reduce risk before touching live sites: backups, staging/testing where possible, small changes, and rollback-friendly releases.
Can we start with a quick audit?
Yes — for fixes/rescue jobs I usually start by reproducing the issue, checking logs/dependencies, then proposing the safest fix.
Next step

Want to talk about your project?

Get a quote See work Client portal