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Case study · Rapid Skips

Rapid Skips — online ordering + automation

Custom multi-step ordering flow + automated operational emails.

Client Rapid Skips
Project type WooCommerce + Custom Plugin
Rapid Skips
Rapid Skips website homepage
WordPress WooCommerce Custom plugin Automation Admin tooling
The brief

What needed to change.

Needed a structured online ordering journey with business rules, permit logic, lead time handling, and clear operational notifications.

Outcome Cleaner customer journey with less checkout confusion
The solution

The key things I built.

The important parts of the project at a glance — without making you read through every technical task completed behind the scenes.

01

Built a custom multi-step ordering wizard between product and checkout

02

Captured key operational details including address, dates, access, waste type and positioning

03

Added permit logic, lead-time handling and service checks

04

Automated internal operational email notifications

05

Created admin tooling and schedule views for managing bookings

Project story

How the project came together.

This build needed more than a standard WooCommerce checkout — the ordering journey had to capture the right operational info such as dates, access, waste type, positioning, and permits without overwhelming users.

The key was balancing a simple customer experience with strict business rules and reliable internal notifications, so the team could fulfil orders without manual chasing.

Screens

A closer look at the finished work.

Rapid Skips checkout flow screen
Rapid Skips schedule and admin screen
Results

What changed for the business.

01

Cleaner customer journey with less checkout confusion

02

More complete order information before payment

03

Less manual chasing for missing operational details

04

Clearer internal notifications for fulfilment

05

Maintainable plugin structure for future changes

Technical detail

Examples from behind the scenes.

Plugin example

Rapid Skips – Order Information v2.9.0

Multi-step order info wizard between product and checkout, covering address, dates, times, exchange, positioning, waste, contact details, summary, and payment, plus admin settings and schedule view.

<?php
/*
Plugin Name: Rapid Skips – Order Information
Description: Multi-step order info wizard between product and checkout: address → dates/times/exchange → positioning/waste → contact + billing → summary → pay now. Includes admin settings + schedule view.
Author: Michael Wood
Version: 2.9.0
*/
Plugin example

Rapid Skips – Postcode Checker v1.2

A lightweight postcode checker plugin that validates whether a customer is inside supported service areas and shows a booking CTA when eligible.

<?php
/*
Plugin Name: Postcode Checker
Description: Postcode checker for Rapid Skips
Version: 1.2
Author: Michael Wood
*/
More work

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