A clearer, faster way to work together
Every client gets access to a private portal where support, files, updates, contracts and project communication are kept in one organised place. No messy email chains. No lost messages. No chasing for progress.
Open tickets, upload screenshots, check updates, view replies, and stay in the loop on desktop or mobile — with optional notifications on supported devices.
Why clients use it
What you can do
A simple process from request to resolution
The portal is designed to make support and communication straightforward, whether you are sending a quick request, sharing files, or checking the latest update on your phone.
Log in securely
Clients receive private access to their own portal area, keeping communication secure and organised.
Submit your request
Open a ticket with the details, screenshots or files needed so everything starts with the right context.
Track progress
Follow replies, updates and status changes inside the same thread instead of searching old email chains.
Get notified
Receive alerts when there’s an update, then jump back in to review progress, reply, or confirm completion.
Use it on desktop or phone
The client portal works across desktop and mobile, so you can check updates, view files, and reply to tickets wherever you are.
On supported devices, it can also be added to your home screen for quicker access, giving you a smooth, app-like experience without relying on scattered messages.
Stay in the loop without chasing
When I reply or update a ticket, you’ll receive an email notification so you can jump straight back into the portal.
On supported devices, portal notifications can also be enabled so important updates appear directly on your phone as they happen.
Desktop, mobile, and notifications
The portal is designed to keep support simple and accessible — whether you're at your desk or checking an update from your phone.
