Client Portal
Support that’s organised (not scattered)
Once you’re onboarded, you’ll get access to a private client portal where you can submit requests, attach screenshots/files, and track progress as tickets move from open → resolved — everything in one place.
Don’t have an account yet? Portal access is created when we begin.
Clear updates • Files included • One place
What you can do
✅ Create support tickets (bug fixes, tasks, questions)
✅ Upload screenshots / files to a ticket
✅ Track progress + status changes without chasing
✅ Get email notifications when I reply or update a ticket
✅ Keep everything together (no lost email threads)
Tip: the fastest fixes come from a URL + steps to reproduce + screenshots.
How it works
1) You submit a ticket with details + attachments
2) I reply with questions / next steps
3) Work starts → status updates keep you in the loop
4) Ticket is resolved + summary is recorded
Screenshots
What it looks like
Add your portal screenshots below. Drop images into /assets/images/portal/
and keep the filenames the same as used here (or change them).
Dashboard
Tickets
Ticket view
FAQ
Common questions
Do I need an account?
Yes — I create accounts when we begin working together so access stays private.
Can I upload screenshots / files?
Yep — attach them directly to the ticket so everything stays together.
Will I get email notifications?
Yes — when I reply or update a ticket, you’ll get an email notification.
Can I still email you?
You can — but the portal keeps everything organised and easier to track.
Next step